Non Imprinted Items
You may return items that an not customized with your logo 5 business days after receipt. You must notifiy the company that you are returning the item. Customer is responsible for return postage.
Ship to 1200 Route 130, Robbinsville, NJ 08691. Refund will be issued if the item is in the original package and in working order with 3 business days.
Shipping and Delivery Methods
Your order will be shipped ground via UPS, FEDEX or USPS. Ground delivery should arrive 1-10 days after the item is shipped. Expedited shipping must be request in writing and confirmed by the company. Expedited shipping charges are at the expense of the customer.
Customized/imprinted items must be approved by you before they are put into produciton. You will receive an email proof. It is the customers responsibility to check for proper spelling and phone numbers. The proof must be approved by the customer and emailed back to the company before the item can be put into production. Production time is 5-15 days depending on the item and then 1-5 days in transit to the shipping address you requested.
Customized items are not returnable.
Usually 5 business days after we receive and process your return.
If you received a damaged or defective item, we will ship you a replacement of the exact itm.
Orders may be cancelled before the order goes into production and a refund will be issued.